Why shoppers leave without answers
Questions about delivery, sizing or returns often go unanswered after hours. The agent replies straight away from your own pages.
Website agent · Shopify
AI Chatbot for Shopify — Answer Shoppers Instantly
An AI chatbot for Shopify answers shoppers' questions about products, shipping, returns and sizes using your own store pages and policies. Hazana's website agent is added with one script in your theme, not an app, and replies 24/7 so shoppers get answers before they leave your store.
- 30-day free trial
- 1,000 messages
- Works with any theme
- No card needed
Why it works
Answers shoppers need before they buy
Train it on products & policies
Add your product pages through your sitemap or a list of URLs, plus shipping, returns and FAQ pages, files and Q&A pairs.
Add to your Shopify theme
Paste the embed script into your theme layout before </body>, then add your store domain under Allowed domains.
Pricing
30 days free with 1,000 messages, no card. Then pick a plan that fits your traffic or stay on Free.
How it works
Up and running in 3 steps
- 1
Create your agent
Sign up free, open My agents and name your agent after your business.
- 2
Add your knowledge
Point it at your sitemap, single pages or a list of pages, then add files and Q&A pairs.
- 3
Paste one snippet
Copy the embed script, add your domain to Allowed domains and paste it before </body>.
FAQ
Frequently asked questions
Is it a Shopify app or an embed?
An embed. You paste one script into your theme (for example in theme.liquid before </body>). There's no app to install.
Does it know my products?
It learns from the product and policy pages it can read on your store, plus any files and Q&A pairs you add. Re-sync after you change products.
Can it send shoppers to my support team?
Yes. Add a contact link or your WhatsApp number as a fallback, and it shares it when it can't answer.
Does it work with any theme?
Yes. The script doesn't depend on your theme. You can place the chat bubble bottom-left or bottom-right and adjust offsets so it doesn't cover your cart buttons.
How many messages are included?
The free trial includes 1,000 messages over 30 days. Paid plans include more monthly messages; see the pricing page.
Answer every shopper, even at 2 a.m.
Train an AI chatbot on your Shopify store. 30 days free, no card.