Stop missing patient bookings after hours
Patients message when it suits them. The agent books them into open slots instead of waiting for the clinic to open.
A clinic appointment booking chatbot lets patients book a visit by chatting on your website or WhatsApp, at any hour. It answers questions about fees, timings and services from your own information, and books an open slot. Hazana's clinic template has services, timings and common patient questions ready to edit.
Why it works
Patients message when it suits them. The agent books them into open slots instead of waiting for the clinic to open.
Consultations, follow-ups and specialist visits with durations and fees are pre-filled, plus booking questions such as patient name and phone.
Fees, timings, location and what to bring: the agent answers from the knowledge you add, and points patients to your contact details when it can't.
Try it for 30 days with 1,000 messages and 50 confirmed bookings, no card. Then upgrade, or stay on Free with 20 bookings a month.
How it works
Choose your business type. Services, prices, hours, booking questions and common Q&As are filled in for you.
Change anything you like, add your own website or FAQs, then try the test chat before going live.
Paste one script on your website or connect WhatsApp from Channels. Bookings land in your Bookings tab.
FAQ
Patients choose a service and an open time. You can add a booking question such as preferred doctor, and set staff capacity so the same slot isn't over-booked.
Yes. You can connect a WhatsApp Business number from the Channels tab, so patients can book on WhatsApp as well as on your website.
Yes. It answers from the services, hours and knowledge you add, such as your website, files or Q&A pairs. It does not give medical advice.
Booking details are visible only to your workspace in the Bookings tab. Ask only for the details you need to book, such as name and phone, and see our privacy policy for how data is handled.
With the clinic template, most of the setup is already done. You review the services and hours, try the test chat and publish, usually in a few minutes.
Start from the clinic template and publish on your website or WhatsApp. 30 days free, no card.